3099 customer service English-speaking jobs in Île-de-France

  • Salesforce, Inc..
  • Paris
  • January 17
GTM, Customer & Communication Skills Strong customer-facing experience in complex, regulated environments ... Anticipate shifts that may impact customer confidence or business growth. 6. ... We are seeking a high-impact VP Customer Security Officer to own and orchestrate Trust, Security, and ... It sits at the intersection of technology, regulation, customer engagement, and executive communication ... This role is critical to reinforcing customer trust, enabling growth in regulated industries, and positioning
  • Mistral AI
  • Paris
  • January 16
Track customer usage and engagement metrics to inform success strategies Address customer churn risks ... , and are passionate about turning customer success into business growth. ... Head, Customer Success Management (CSM) - EMEA At Mistral AI, we believe in the power of AI to simplify ... Role Summary As Mistral AI’s first Head of Customer Success Management (CSM) for EMEA, you will build ... The CSM team will manage the customer lifecycle for all eligible customers, focusing on product usage
  • JoVE
  • Paris
  • January 16
Experience in science communications, academic outreach or other customer-facing roles is preferred. ... The Role As a Customer Success Specialist, you will play a key role in advancing STEM education by supporting
  • Aquent
  • Paris
  • January 14
Customer Solutions Engineer (206773) Location: Paris, Île-de-France, France. ... What You’ll Do Architect & Implement: Source, design, and engineer sophisticated solutions to complex customer
  • Amazon
  • Courbevoie
  • January 12
Elevate Customer Success with innovative Cloud Technology We're seeking an innovative Customer Success ... You'll be a strategic partner who empowers businesses to revolutionize their customer engagement, ... business objectives Design and deliver technical workshops that accelerate technology adoption and customer ... health dashboards and address potential adoption barriers Gather and communicate critical customer insights ... Expect to craft compelling narratives that demonstrate how AWS Amazon Connect can fundamentally reshape customer
  • Gorgias
  • Paris
  • January 11
This role reports to the Manager of Customer Education and Enablement and works closely with Customer ... Education team to extend and contextualize existing customer education. ... About the Role We are looking for a Customer Education Specialist to design and deliver high‑quality ... Over time, this role may contribute to additional customer education initiatives, internal enablement ... About the Team The Customer Education & Enablement team builds scalable, high‑impact learning experiences
  • ServiceNow
  • Issy-les-Moulineaux
  • January 9
Focus on expanding use cases and ensuring customer satisfaction and retention. ... Job Description As a key member of the Customer Success team, you will be a trusted advisor and single ... This role combines strategic thinking, customer relationship management, and operational excellence to ... Promote continuous improvement by feeding customer insights into ServiceNow’s broader initiatives. ... Lead Issue Resolution: Proactively monitor customer health, addressing potential risks and escalated
  • Prudence Holdings
  • Paris
  • December 31
facilitating over $1 trillion in crypto transactions.WHAT YOU WILL DODesign, document, and improve customer ... proposals and solutions.Support strategic projects such as backlog reduction, SLA reinstatement, and customer ... ; confident in training or presenting to team leaders.Comfort with reporting tools and interpreting customer ... analytical and problem-solving skills; ability to turn data and feedback into clear actions.Experience in customer ... leadership.WHY JOIN USBe the operational backbone of a global CS team, working directly with the Director of Customer
  • Blockchain.com
  • Paris
  • December 31
We’re looking for a Customer Success Operations & Enablement Specialist to join our Customer Success ... Experience in customer success, operations, enablement, or process improvement roles. ... Customer Success Operations & Enablement Specialist Blockchain.com is connecting the world to the future ... What you will do Design, document, and improve customer success processes, workflows, and operational ... Comfort with reporting tools and interpreting customer metrics (e.g., Zendesk Explore, Intercom reporting
  • Freshworks
  • Paris
  • December 24
experience (CX) and employee experience (EX) software to fuel customer loyalty and service efficiency ... With a fresh vision for how the world works.At Freshworks, we build uncomplicated service software that ... delivers exceptional customer and employee experiences. ... Come build it with us.Job DescriptionWe're looking for an experienced Senior Manager of Customer ... Success, Account Management, or Consulting within SaaS.3+ years leading and scaling customer-facing
  • Dext
  • Paris
  • December 22
our Partner Program Director, you'll take ownership of creating a best-in-class Partner Program / Customer ... stakeholders across Sales, Marketing, and Product, you will:Design & implement a structured Partner/ Customer ... SaaS, within the accounting tech spaceProven track record of building and launching partner programs / customer
  • Navan
  • Paris
  • December 22
value, and ensuring world‑class customer experiences for our Commercial customer base. ... Director, Commercial Customer Success and Account Management to scale and grow our Commercial Customer ... Travel up to 50% for key customer meetings, launches, and executive reviews. ... Director, Commercial Customer Success and Account Management - EMEA Navan is looking for an exceptional ... of Customer Success Managers across UK, France and DACH Own all post‑sales activities for Commercial
  • Skechers
  • Paris
  • January 29
service. ... for ensuring that all our products are in stock and can support our sales team to deliver excellent customer
  • Hard Yaka
  • Paris
  • January 22
The result—companies grow revenue, deliver faster resolutions, and scale service. ... Aircall is a unicorn AI-powered customer communications platform used by 22,000+ companies worldwide ... We’re redefining what a customer communications platform can be—by combining voice, SMS, WhatsApp, and ... Our momentum comes from a simple but powerful idea: help every customer-facing team work smarter, not ... How We Work at Aircall At Aircall, we believe in customer obsession, continuous learning, and delivering
  • Hard Yaka
  • Paris
  • January 16
The result—companies grow revenue, deliver faster resolutions, and scale service. ... Aircall is a unicorn AI-powered customer communications platform used by 22,000+ companies worldwide ... We’re redefining what a customer communications platform can be—by combining voice, SMS, WhatsApp, and ... Our momentum comes from a simple but powerful idea: help every customer-facing team work smarter, not ... How We Work at Aircall: At Aircall, we believe in customer obsession, continuous learning, and delivering
  • Hard Yaka
  • Paris
  • January 10
The result—companies grow revenue, deliver faster resolutions, and scale service. ... Aircall is a unicorn AI-powered customer communications platform used by 22,000+ companies worldwide ... We’re redefining what a customer communications platform can be—by combining voice, SMS, WhatsApp, and ... Our momentum comes from a simple but powerful idea: help every customer-facing team work smarter, not ... How We Work at Aircall At Aircall, we believe in customer obsession, continuous learning, and delivering
  • ANINE BING
  • Paris
  • January 1
selling and 1:1 personalized service experience. ... The person in this role will work with an in‑store sales team to drive sales through customer relationship ... The ideal candidate is eager to cultivate and grow customer relationships and loves to work passionately
  • Dweet.
  • Paris
  • December 31
service, a love for fashion, and the ability to thrive in a fast-paced environment.ResponsibilitiesGreet ... involves both back-of-house/replenishment tasks and front-of-house selling, requiring dedication to customer
  • Lululemon Athletica
  • Paris
  • December 31
Educators are experts in creating world‑class customer service, or guest experience, in our retail stores ... Key Responsibilities of the Job Guest (i.e., Customer) Experience Interact with guests to ensure a great ... national origin, religion, marital status, medical condition, physical or mental disability, military service
  • 6WIND
  • Montigny-le-Bretonneux
  • January 24
issues requiring in depth technical investigation Deliver exceptional customer service, with commitment ... As a L2/L3 Customer Support Network Engineer, you’ll be at the frontline of customer success – solving ... Overview Are you passionate about high performance networking and customer facing roles? ... as a trusted technical resource Liaise internally with the R&D and Consulting teams to solve complex customer ... degree in Networking and Telecommunications 3+ years of experience in Network engineering or advanced customer
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