2774 customer service English-speaking jobs in Île-de-France

As an R&D Customer Success Manager (m/f/d) you will define, share, validate and execute plans to ensure ... an accurate and up-to-date record of customer issues within internal tools, tracking progress against ... Success point of contact for assigned customers Develop a thorough understanding of customer deployment ... project milestones Escalate critical issues that jeopardize customer milestones; define and drive the ... deployments; organize and lead regular meetings to manage and resolve customer-reported issues Maintain

As a Customer Success Manager, you will partner with clients to ensure the successful implementation ... You will work closely with global enterprise clients, delivering a best-in-class customer experience ... Your role will focus on building strong customer relationships, optimizing product usage, and driving ... Traackr’s capabilities to meet their goals.Collaboration: Work closely with Client Partners and fellow Customer ... signals of risk and exploring opportunities for account growth.Qualifications5+ years of experience as a Customer

This is a high-profile role that is critical to the growth of our customer base and company. ... As a Customer Success Manager you will develop a unique industry expertise as you work alongside our ... the world such as bridges, roadways, tunnels, solar farms, and high rise buildings.Role OverviewAs a Customer ... success.Identify and manage upsell and expansion opportunities based for ALICE within your assigned customer ... flexing the mental muscle to define a new product category and have the experience to be an early-stage customer

You will demonstrate a customer‑centric approach and stay organized across all support channels. ... of DeFi protocols and blockchain technology Experience with customer support tools like Intercom Hands‑on ... Must‑have Experience 3+ years of customer support experience 3+ years of experience in DeFi Deep understanding

Service Industries: Software Development and Oil and Gas #J-18808-Ljbffr ... About the Role The Customer Success Manager is responsible for driving customer satisfaction and long‑term ... Build and maintain strong, long‑term customer relationships. ... We are seeking a Customer Success Manager to join our team in Paris. ... Oversee customer onboarding to deliver a smooth and positive start.

case study with a project manager.Interview with Alban and Arnaud, the founders.Apply for this job: Customer

Provide project management for professional service requests. ... Proven experience driving customer retention initiatives achieving high retention rates and customer ... Build strategy for your accounts to drive dedication and minimize customer attrition. ... At Adobe our Customer Success team is dedicated to delivering outstanding experiences and driving value ... Grasp and evaluate customer needs, the services adoption rate and corporate framework concerning the

key element at the heart of our customer relations. ... Participate in setting up KPIs related to Customer Satisfaction and renewals. ... By joining Sekoia.io's Customer Success team, you'll be trained to use our tool and become a ... Ensure customer satisfaction and delivery of the value expected from the subscription, and ensure the ... Communicate the user's needs internally to the product team and other teams involved in the customer

to apply for the Customer Acceptance Manager role at OutsightGet AI-powered advice on this job and more ... Join to apply for the Customer Acceptance Manager role at Outsight1 day ago Be among the first 25 applicantsJoin ... deliveries and support the delivery team to analyse results.ResponsibilitiesDefine & PlanDefine the customer ... product owners, developers and delivery teams to demonstrate and validate the Outsight products in customer ... fail rates, defect analysis).What makes the role importantYou are the go-to person for all aspects of customer

techniques, quality service standards, alternative delivery systems and customer satisfaction evaluation ... Knowledge of principles and processes for providing customer and personal service including needs assessment

Customer Success Manager (CSM) – Experienced Experience: 2–5 years in B2B SaaS Customer Success (ideally ... Strong analytical skills (Excel, dashboards, customer metrics). ... Required Skills Hard Skills Proven success in B2B SaaS Customer Success. ... C2) Ensure full adoption of the Semantikmatch platform across top‑tier academic institutions, drive customer

Exceptional customer service orientation. ... As a Customer Success Manager (CSM), you will play an Integral role in our mission to ensure every customer ... Customer Success Expertise: At least 3 years in a Customer Success role within a SaaS technology company ... Corporate Performance Management (CPM): Hands‑on experience as a Customer Success Manager or in a customer ... proven ability to manage complex customer relationships.

Postuler Paris, France Type contrat: Full time Rémunération: Sur demande Présentation de l'entreprise A multi-specialist player in digital transformation, business consulting and technology consulting, Audensiel supports its clients in all sectors of activity in France and internationally in the following areas : Digital : digital transformation projects, from project management using the A

Advise on optimal customer segments, offers, and activations based on customer behavior analysis. ... Analytics, we are hiring a Customer Data Analyst whose principal mission is to develop customer knowledge ... and tactical decisions are driven by relevant Customer Insights. ... Measure the success of loyalty programs and all customer activations across ~15 markets. ... Context Within the HQ Lacoste Client & Data team, the Customer Analytics team ensures that all strategic

You prioritize customer experience with a focus on customer happiness and retention. ... , a proactive approach, and a blend of technical expertise and customer‑facing skills. ... About the role TL;DR: We are looking for a Technical Customer Success Manager with a strategic mindset ... You will monitor product usage and adoption within customer accounts, proactively addressing issues to ... You will also own customer support for API‑related inquiries received via Intercom, email, and other

Join to apply for the Onboarding Manager (Customer Success) role at Greenly | Certified B Corp Get AI-powered

Track customer usage and engagement metrics to inform success strategies Address customer churn risks ... , and are passionate about turning customer success into business growth. ... Head, Customer Success Management (CSM) - EMEA At Mistral AI, we believe in the power of AI to simplify ... Role Summary As Mistral AI’s first Head of Customer Success Management (CSM) for EMEA, you will build ... The CSM team will manage the customer lifecycle for all eligible customers, focusing on product usage

About us Greenly was founded in 2019 by Alexis, Matthieu and Arnaud with one mission: make carbon management as essential as financial management. Today, we are a global leader in carbon accounting, proudly B-Corp certified and part of the French Tech 120.

Customer insights & data Combine qualitative feedback and quantitative analysis to understand customer ... Why This Role Matters Give a clear picture of customer health. ... Collaborate with Product & Engineering to turn customer signals into roadmap inputs. ... Run your own queries (SQL or with AI tools) to validate insights from our 500+ customer base. ... Strong customer and human empathy: you genuinely enjoy understanding people and what success looks like

success processes and methodologiesPassion for service and customer centricityProficient in MS Office ... accountsDriving customer loyalty and advocacy, secure customer referencesEnsuring accurate and comprehensive ... LinkSelect how often (in days) to receive an alert: Create AlertAn Amazing Career Opportunity fora Customer ... and maintaining ongoing customer relationships, implementing success programs, contributing to sales ... Job ID: 40874The role of Customer Success Manager will include a broad range of tasks such as developing