48 customer service English-speaking jobs in Strasbourg

UML) Good knowledge of business service reporting tools (e.g. ... Level Metrics against defined and agreed upon targets as defined in service level contracts Compare ... collect data from data sources Create contracts, metrics and contact modelling Be able to calculate Service ... understanding of Operational processes and best practices for large IT environments Understanding of service ... customize dashboards Importing Configuration Management Database (CMDB) and other Database services into Service

risk throughout the service delivery lifecycle.Ensure timely and accurate service reporting, including ... We are looking for a Service Delivery Coordinator to oversee the day-to-day delivery of live IT services ... You will play a critical role in ensuring service quality, resolving incidents, and supporting change ... elements in line with agreed SLAs and contractual commitments.Maintain service quality and minimize ... issues quickly and effectively.Support problem and release management activities to maintain service

Coordination of the day-to-day delivery of all live service elements in accordance with agreed SLAs and ... risk;• Building and maintaining strong relationships with operational peers to oversee and ensure all service ... lines are provided in accordance to Service Level Agreements (SLAs);• Responsibility for ensuring effective ... when required, including detailed incident reporting;• Ensuring quality is maintained throughout the service ... Resolution Review of critical problems and supports in following up of their activities together with the Service

Head of Customer SolutionsLeanspace is a leading provider of software solutions for satellite and ground ... What We are Looking ForWe are looking for a versatile senior engineer to lead our Customer Solutions ... mission operations and ground segment architecting, you will be the technical lead responsible for customer ... implementations, and also take care of resource allocation across various prospect capture campaigns and customer

Senior Engineering Manager - Customer SupportJoin to apply for the Senior Engineering Manager - Customer ... to apply for the Senior Engineering Manager - Customer Support role at AlanYou. ... Support role at AlanSenior Engineering Manager - Customer Support1 week ago Be among the first 25 applicantsJoin ... : We are obsessively focused on solving customer problems and creating delightful experiences while building ... developing great engineersInterest in AI and modern productivity tools to enhance team efficiency The customer

who can gain a deep understanding of customer needs.In your role, you will be expected to analyze customer ... Building strong customer relationships is a key aspect of our business growth, and we value consultants ... contributions as a consultant will be pivotal in achieving this mission.At SOA People, we understand that each customer

enhancing the end-user experience, with a particular focus on addressing insights derived from monthly Customer ... We are continuously growing and we are looking for aSenior Service Quality Specialistto join our UniQue ... for service improvements, followed by actionable recommendations.Collaborate closely with the Agency ... Propose and implement a structured Continuous Service Improvement (CSI) process and methodology, including ... enhancement.Actively contribute to service audits by verifying compliance and identifying opportunities

Role description: In charge of the deployment of an institutional application in the customer datacenter ... infeurope is a Luxembourg-based IT service provider, designing, developing and managing multilingual ... Buildah, Ansible Tower, Artifactory, Jfrog, SonarQube, Fortify SCA, Helm Charts, ArgoCD CI/CD experience Service

Experienced .NET Developer (M/F) in StrasbourgAs part of the development of our Service Center, we are

As Senior Business Analyst, you will become part of a bigger service, composed by Project Managers, Business

You prioritize customer satisfaction by sharing your expertise and collaborating with existing teams. ... ;Maintaining websites technically;Supporting teams in non-regression testing and ensuring service continuity

We prioritize proximity, innovation, and quality service across our sectors: co-ownership management,

Performance Monitoring, Service Performance Tuning, Service Interface SpecificationsObject Oriented ... and designing (in collaboration with the stakeholders) a suitable architectural solution;Design the Service ... WebLogic suite 11gExperience with Linux, UNIX or AIX Enterprise environmentStrong understanding of Service ... portal technologies, middleware technologies, and J2EEStrong skills in Services Design Best Practices, Service ... WebServicesWebServices Manager experienceSignificant knowledge and experience designing and developing Enterprise Service

Support the customer success team on driving customer engagement and growth, working on strategies to ... upsell and cross-sell across our customer base. ... You'll measure impact, using data to refine messaging, optimize marketing funnels, and drive customer

in web technologies;Experience with Linux, UNIX or AIX Enterprise environment;In-depth knowledge of Service ... analysis;Knowledge of interoperability technology (e.g. web services, message oriented middleware, service ... knowledge of the framework) together with knowledge of Enterprise Architecture principles.Experience in Service

You'll be responsible for ensuring service excellence, continuous improvement, and compliance with ... ourteam in Strasbourg.Your role:As an IT Operations Manager, you will take full ownership of daily service ... You'll be responsible for ensuring service excellence, continuous improvement, and compliance with ... hands-on and strategic, balancing operational responsiveness, stakeholder engagement, and continuous service ... ourteam in Strasbourg.Your role:As an IT Operations Manager, you will take full ownership of daily service

These procedures will then be used by the testing teams to carry out resilience and service level tests ... infeurope is a Luxembourg-based IT service provider, designing, developing and managing multilingual ... Chaos Experiment Design: Planning and designing experiments that simulate system failures, such as service

Customization, parameterization, programming (in Python, JavaScript and SQL, etc.) to adapt software to customer

technologies, and enterprise environments (Linux, UNIX, AIX).Technical Knowledge:In-depth knowledge of Service ... systems.2+ years in development of information systems.Experience with UML or CASE tools.Experience with Service ... analysis.Knowledge of interoperability technologies (e.g., web services, message-oriented middleware, service-oriented

containerized applications.Configure and support ServiceMesh technology, ensuring secure and efficient service ... solutions that address client business challenges.Assess and optimize IT infrastructure, operations, and service