64 customer service English-speaking jobs in Strasbourg

Be able to calculate Service Level Metrics against defined and agreed upon targets as defined in service ... Good knowledge of business service reporting tools (e.g. CA Oblicore/BSI). ... Understanding of service level reporting management originating from various data sources. ... Importing Configuration Management Database (CMDB) and other database services into Service Level Agreement

Individual tasks: Management of customer orders for the sales region with the support from Customer Service ... Thereby, he/she co-operates with the relevant colleagues in the Customer Service Centre. ... Overview and successful completion of customer orders. ... Identification of individual customers' requirements (e.g. customer visits). ... Operative planning (e.g. customer visits and appointments). Operative Reporting (e.g.

Service Delivery Specialist role at NRB. ... Senior Service Delivery Specialist (EU Institution) – Strasbourg, France Join to apply for the Senior ... Generate detailed incident reporting and maintain quality throughout the service delivery process. ... one of our main clients based in Strasbourg – a European institution – we are looking for a Senior Service ... Responsibilities Coordinate day‑to‑day delivery of live service elements in accordance with agreed SLAs

Coordination of the day-to-day delivery of all live service elements in accordance with agreed SLAs and ... risk;• Building and maintaining strong relationships with operational peers to oversee and ensure all service ... lines are provided in accordance to Service Level Agreements (SLAs);• Responsibility for ensuring effective ... when required, including detailed incident reporting;• Ensuring quality is maintained throughout the service ... Resolution Review of critical problems and supports in following up of their activities together with the Service

Providing first-line investigation and diagnosis Resolving incidents and service requests whenever ... We are continuously growing and we are looking for a Service Desk Agent to join our UniQue team in Strasbourg ... Logging all relevant incident and service requests details and allocating categorization and prioritization ... possible Escalating incidents and service requests to 2nd level support teams (systems, network and content

As a Service Delivery Manager, you will coordinate day-to-day service delivery activities, ensuring that ... continuity, quality assurance, and constant improvement across multiple service lines. ... As a Service Delivery Manager, you will be responsible for : Coordinating the day-to-day delivery of ... all operational services are performed in line with agreed Service Level Agreements (SLAs) and contractual ... closely with internal teams, suppliers, and operational stakeholders to ensure incident resolution, service

Problem-solving mindset with a proactive, customer-focused approach. ... Contribute to improving overall customer success processes and best practices. ... Monitor customer usage, satisfaction, and overall account health to identify potential issues early. ... Respond to customer inquiries and help coordinate timely resolutions with the right internal teams. ... Work closely with internal teams (Sales, Product, Engineering, Support) to communicate customer feedback

Experience with ticketing systems or customer support platforms is preferred.

Ensure compliance with contractual obligations.Motivate the teams around the service to render to our ... Service Team Leader in the consolidation of the team schedules.Implement and ensure the proper application ... the applicable penalties.Minimum Requirements:A bachelor’s degree in computer science, science, or customer ... monitoring of systems already deployed.Work closely with the Insurance Manager, Technical Coordinator, and Customer ... relationship with clients to achieve ongoing client satisfaction.Monitor actions to be implemented following customer

Customer Service & Issue Resolution: Provide timely, accurate responses to inquiries, troubleshoot quality ... concerns, delivery delays, or other customer issues. ... This is a unique opportunity to develop the European market, work independently, and manage customer ... Customer Relationships: Build and maintain strong relationships with existing and new customers to drive ... Market Monitoring: Track market trends, competitor activity, and customer developments to inform strategy

service excellence and identify areas of opportunity to improve customer satisfaction Visual merchandising ... service and fashion Lovisa will offer: Competitive salary with bonuses and incentives Great career ... within stores Oversee management and recruitment of store teams, rosters and control of wages Promote customer ... proven track record of delivering results Exceptional communication skills A strong passion for retail, customer

Developer, is responsible for achieving growth in sales through new business development and ensuring service

Join us and take on the role of Manager in a close‑knit team dedicated to delivering bespoke service ... years of experience, we support businesses across France and globally, driven by innovation, client service

Contribute to the overall marketing strategy and its local adaptation Co-manage the back office with customer ... service, logistics, forecasting, finance Manage cross-functional company projects What we expect Higher ... at least 10 years in sales management in France in the specialized organic network, pharmacies, food service

DIRIGEANTSGlobal Mind Search est un cabinet de conseil en recrutement à Strasbourg et à Paris qui développe un service ... relationships.Ensure customer satisfaction.Collaborate with internal teams to ensure the success of ... play an active role in sales growth on international markets.ResponsibilitiesDevelop and maintain a customer ... and the competition.Implement commercial strategies to increase sales.Establish and maintain lasting customer ... related sector, such as compressor, industrial machine or bearing maintenance.You enjoy managing a varied customer

Key Responsibilities: - Identify customer needs and align them with Laparoscopic Surgical Robot solutions ... Navigate local healthcare systems for capital equipment investments. - Develop, negotiate, and sell service

Soft skills Ownership & service mindset — you build reliable processes for the whole org. ... Operational management of chargebacks/fraud with Customer Support and Product. 4. ... Very operational, product-driven culture: solve real customer and business challenges. ... Partner with Customer Support, Product, Data, and Growth to solve root causes and steer performance.

global 3PLs also provide D2C fulfilment capabilities for a brand's own website, offering improved customer ... partnerships, you are a natural salesperson who can articulate the value proposition for any product/service

Indirect Management of customer services team (installation, helpdesk, customer project and account management ... Working with local and global teams they will define customer opportunities, deliver activities to secure ... Develop and deliver compelling sales proposals and presentations tailored to each customer, presenting ... Essential Job Functions End-to-end ownership of all customer activity for systems products with the European ... relationships with key team members and C-Suite decision makers and demonstrate a natural ability to help customer

to RFPs and competitive tenders Assemble and manage multidisciplinary bid teams and partners Shape customer-focused