3003 customer service English-speaking jobs in Île-de-France

At Amazon, security is central to maintaining customer trust and delivering delightful customer experiences ... At Amazon, security is central to maintaining customer trust and delivering delightful customer experiences ... Through continuous improvement and customer-centric innovation, we redefine the boundaries of security ... Simultaneously, we undertake long-term innovation projects, working backwards from customer needs, analyzing

service, and CRM, while ensuring governance, compliance, and operational rigor to maximize regional ... service and harmonized processes Coordinate regional S&Op processes, oversee market insight activities ... models Drive pricing and tender excellence, manage CRM and promotional tools, and ensure efficient customer ... leading cross-functional initiatives in sales methodology, price and tender excellence, S&OP, training, customer ... timely, high-quality decisions, manage ambiguity, prioritize work, navigate complexity, and deliver customer-focused

service, and CRM, while ensuring governance, compliance, and operational rigor to maximize regional ... service and harmonized processes Coordinate regional S&Op processes, oversee market insight activities ... models Drive pricing and tender excellence, manage CRM and promotional tools, and ensure efficient customer ... leading cross-functional initiatives in sales methodology, price and tender excellence, S&OP, training, customer ... timely, high-quality decisions, manage ambiguity, prioritize work, navigate complexity, and deliver customer-focused

to drive revenue, resolve issues faster, and scale customer-facing teams. ... Aircall is a unicorn, AI-powered customer communications platform used by 22,000+ companies worldwide ... We’re redefining customer communications by bringing voice, SMS, WhatsApp, and AI together into one seamless ... How we work at Aircall We’re customer-obsessed, data-driven, and focused on delivering meaningful outcomes ... integration across multiple business functions, including Sales, Marketing, Revenue Operations, and Customer

Excellent customer service awareness, communication and coordination, strong ability to promote implementation ... and professional service teams, and provide technical support for business development of account managers ... while managing customer expectations. ... Strong customer understanding, demand analysis ability, sensitive to problems. ... Responsible for customer technical team relationship development like product manager, sales engineer

Produce service reports to summarize service activity and performance for key stakeholders • Report Software ... closure of each case • Participate in customer conference calls or face to face customer meetings • ... As Technical Account Manager you will develop a deep understanding about the customer business/technical ... incidents to drive for timely resolutions • Manage customer communications and expectations until the ... Key Responsibilities: • Develop a deep understanding about the customer business/technical needs to provide

Job Description The Global Omnichannel Customer Engagement Lead will be responsible for delivering seamless ... should be confident to work independently in a matrix management environment, developing impactful customer ... cross functional teams (both commercial and non-commercial) to create personalized journeys based on customer ... BI Desirable experience in data flows/warehouse Experienced in marketing automation across different customer ... support the business to execute in a consistent and impactful manner Be seen as an SME championing strong customer

This person will be responsible for driving sales for our selected end customer companies and to develop ... It is important to possess an outstanding ability to understand the customer needs and to create the ... departments (Sales, Business Development, Marketing, Sales Engineers and Post-sales Support) to manage a 360º customer

Job Segment: Cloud, Relationship Manager, Data Center, Manager, Technology, Customer Service, Management ... Customer Success Program Manager. ... Accountable for delivery on Customer Satisfaction and customer KPI scoring across all sites. ... Owns results of Pre-Sales, Post-Sales and Customer satisfaction. ... Relationship management with Customer at executive/resolution-making levels.

management and customer service processes. ... management, customer service, automation, and user experience, clearly defining the value of ServiceNow ... ServiceNow Knowledge: Familiarity with ServiceNow, especially in Customer Service Management (CSM) or ... Field Service Management (FSM), or IT Service Management (ITSM), is a plus. ... practices for common challenges and use cases, map these to ServiceNow Industry Solutions, and help the customer

Hands-on experience with IT Service Management (Service Now ITSM) and UEM (Ivanti) platforms. ... Job Description The Workstation Service Delivery Manager is a key role within the IT Infrastructure ... Qualifications Proven experience in a Service Delivery Manager or a similar leadership role. ... The ideal candidate will possess a strong background in IT service management, proven project management ... Service Delivery Serve as the primary point of contact for all inquiries related to the portfolio of

Hands-on experience with IT Service Management (Service Now ITSM) and UEM (Ivanti) platforms. ... Job Description The Workstation Service Delivery Manager is a key role within the IT Infrastructure ... Qualifications Proven experience in a Service Delivery Manager or a similar leadership role. ... The ideal candidate will possess a strong background in IT service management, proven project management ... Service Delivery Serve as the primary point of contact for all inquiries related to the portfolio of

Develop and implement marketing and service strategies tailored to each environment based on customer ... Expectations, and Maintain Service Excellence Across Unstaffed Distribution.   ... you drive full Commercial Leadership of the Area, Build High Performing Teams to achieve Retail and Service ... profitability and sustainability through retail sales and ensuring that we provide consistent magical customer ... exceed in all Key Performance Indicators including: footfall and conversion, average transaction value, customer

understanding of the culture of a fast-paced, commercially oriented technology company.Highly responsive and service-oriented ... to bring your entire company together around a single goal: the customer. ... Goodays (formerly Critizr) is Europe's leading Customer Experience Management Platform. ... We want to help everyone deliver more human and personal customer experiences every day.Our mission is ... human and personal customer experiences at scale..Our technology is used in 25 countries by over 150

Aircall is a unicorn AI-powered customer communications platform used by 22,000+ companies worldwide ... Were redefining what a customer communications platform can beby combining voice, SMS, WhatsApp, and ... AI into one seamless workspace.Our momentum comes from a simple but powerful idea: help every customer-facing ... is visible, decisions are fast, and growth is real.How We Work at Aircall: At Aircall, we believe in customer ... Collaborate cross-functionallyPartner closely with Product to influence roadmap priorities and bring customer

Ensure excellent customer service by understanding customer needs and providing effective solutions. ... Handle escalated customer complaints, communicate with customer service teams for timely issue resolution ... Generate regular aftersales performance reports covering customer satisfaction, service turnaround times ... After-Sales Service Category Responsibilities: Support service manager in managing authorized repair ... Gather and analyze customer feedback.

service Experience / Qualifications • A university degree required (i.e. ... satisfaction along with managing the overall customer relationship with the assigned and prospective ... The Business Development Manager is responsible for achieving significant long term sales growth and customer ... available marketing programs to reach nominated targets • Ensures that clients receive high quality customer

Localize global service offerings to European regulatory, cultural, and industry needs. ... plays a pivotal role in driving the growth, quality, and operational excellence of AWM consulting and service ... Lead consulting, education, implementation, and value‑realization service delivery across the region. ... Proven experience in consulting, software implementation, professional services, or customer success. ... Deep expertise in consulting methodologies, solution implementation, and service lifecycle management

more complex technical issues through the appropriate systemSupport e-service tools such as customer ... more complex technical issues through the appropriate systemSupport e-service tools such as customer ... productEnter service calls and associated activities into CRM system accurately and in a timely mannerEscalate ... productEnter service calls and associated activities into CRM system accurately and in a timely mannerEscalate ... Infrastructure workflow (preference for candidates familiar with Imagine products & Services)Understanding of Service

performance. 4.Customer-focused mindset and ability to manage multiple stakeholders. ... with distributors, dealers, R&D, and quality teams to elevate the overall technical capability and customer ... issues, ensures efficient problem resolution, and develops comprehensive training programs to enhance service ... to R&D and Quality teams. 3)Oversee the development and release of technical information, including service ... improvements. 5)Support major service campaigns, recalls, and technical improvement initiatives. 2.Training